Crisis Support

Helplines to access immediate support,

specialist services and free resources on safety planning

Immediate Support Helplines

If you are currently in crisis, need immediate support or just need to talk things through with

someone you can use the helplines below.

If you are scared for your safety please call 999 or go directly to your nearest A&E.

The Samaritans

Whatever you're going through you can call them or contact them via email if you do not need an immediate response. They also offer an app and helpful resources on their website.

Call: 116 123

Opening hours:

Available any day at any time

Breathing Space

A telephone support service for people living in Scotland. Or you can use their online webchat.

Find out more their website.

Call: 0800 83 85 87

Opening hours:

Monday to Thursday - 6pm to 2am.

Friday to Sunday - 6pm to 6am.

NHS 24 Scotland

A health advice and information service for people with mental or physical health concerns.

Call: 08454 242 4 24 or 111

Opening hours:

Available any day at any time

Shout

If you would prefer not to talk this is a confidential text service that provides support if you are in crisis and need help. Find out more on their website

Text: 85258

Opening hours:

Available any day at any time

Saneline

Offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers on the phone or by email. Find out more on their website.

Call: 0300 304 7000

Opening hours:

Everyday 4pm - 10pm

Specialist Support Helplines

Services Specialising in Support for Young or Elderly People

Childline

Childline is a counselling service for children and young people up to 19 years old provided by the NSPCC.

Call them anytime on:

0800 1111

They also offer an online chat service.

Find out more on their website.

Hopeline 24/7

This service by Papyrus is for people

under 35. Call them anytime on

0800 068 4141

They also offer support by text and email.

Find out more on their website.

Age UK

The Silver Line Helpline is the UK's only free, confidential helpline providing friendship to older people – Call them anytime on:

0800 4 70 80 90

Find out more on their website.

Services Specialising in Support for Abuse and Neglect

Domestic Violence & Forced Marriage Helpline

Both men and women in Scotland can call or email this support service at anytime. Call them on: 0800 027 1234

Find out more on their website.

NAPAC

NAPAC supports people who have

been abused or neglected in childhood.

They have a helpline that is open daily and

offer lots of helpful resources.

Call them on: 0808 801 0331

Find out more on their website.

Refuge

A free 24-hour national domestic abuse helpline. Call them on:

0808 2000 247

Find out more on their website.

Services Specialising in Support for Minority Groups

Switchboard

If you identify as gay, lesbian, bisexual or transgender, you can call them between 10am-10pm on:

0300 330 0630

You can also contact them by email and they have a webchat service.

Find out more on their website.

Muslim Youth Helpline

Faith and culturally sensitive support by

phone, live chat, WhatsApp and email for

Muslim young people. Call them between

4pm-10pm on: 0808 808 2008

Find out more on their website.

Boloh Helpline

Advice, mental health and practical support to adult asylum seekers across the UK.. Call them on: 0800 151 2605

They also offer webchat and email.

Find out more on their website.

NHS Boards in London and Wales collaborated to create these self-help safety workbooks that may be helpful to those that do not currently have access to support services. Click on the images to download or visit their website to find out more.

Self-Help Safety and Stabilisation Tools

Advice and Support to Increase Safety

It can help to have a safety plan in place just incase you need it. This can also help other people to understand how best to help you.

Here is a planning worksheet adapted from the Blurt Foundation and there's a reminder card you can create to keep with you too.

Safety Planning

Looking For Something?

There's alternatives to traditional therapy at the bottom of our treatments page that might fit better with your needs.

See Alternatives

Do you need help navigating the mental health system?

We believe that everyone should have access to the help they need when they need it, and be able to make informed decisions about their own healthcare.