Get Valuable Help

Research, information and advice that we hope will help people 

to access the best care and support for their needs

How Do I Access Support That is Valuable?

 

We have provided advice, resources and signposting to help you identify your needs, navigate services to receive support that is right for you, know your rights and the standards of care to expect, and understand why so many people experience negative or harmful outcomes when they are seeking help:

It's important to know what your needs are to get the right support. We have a simple downloadable worksheet to help you identify them for free.

Find out how factors in services and our society create negative and harmful outcomes for those seeking help for their mental wellbeing.

A quick overview of common mental health treatments with evidence-based and peer support advice. And some alternative suggestions too!

Accessing the right care can be difficult. We've got free tools, resources and advice to help you advocate for support that meets your needs.

Know the standards that you should be receiving when you seek help from the NHS and other public services. Including being trauma-informed.

Free crisis and self-help resources that we hope will be helpful for anyone struggling to access valuable services.

What Do I Do If Things Go Wrong? 

If you don't feel that you are being listened to it is your legal right to have an advocate to support you.

Find out more about this on the Mind website.

 

If you have been harmed by mental health services (including misdiagnosis or waiting far too long for help) 

you can raise concerns to the NHS and try to make changes, for yourself and others. Share your experience on the NHS Care Opinions website and follow the formal NHS complaints procedure.

You can also raise concerns to one of the professional or regulatory bodies.

 

The Patient Advice and Support Service (PASS) by Citizens Advice can support you throughout the

NHS Complaints process,  including requesting a copy of your medical records.

 

Check out our Care Standards and Navigating Services pages for advice.

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